You can send lamp photos, drawings, or specifications via email or WhatsApp. The most useful information includes lamp code, machine model, voltage, wattage, total length, heating length, and connector structure.

We will evaluate the structure and respond with a suitable replacement solution and quotation.

Yes, sample production can be arranged for testing and validation before mass production. This is especially recommended for new replacement projects or non-standard lamp structures.

Lead time depends on specification complexity and quantity. For standard replacement structures, production is usually faster. For fully customized lamps, lead time depends on coating type, tube structure, and connector requirements. After confirmation, we will provide a clear delivery schedule.

Yes. Once a replacement specification is confirmed, we can record it as a fixed production reference. This allows fast repeat ordering for maintenance teams, distributors, and equipment operators without rechecking all technical details every time.

We follow a structured confirmation process:

Step 1: Customer sends lamp photo, code, machine model, or drawing
Step 2: We review dimensions, electrical parameters, coating, and connector structure
Step 3: Engineering confirms feasibility and matching structure
Step 4: Quotation and production plan are provided
Step 5: Sample or batch production is arranged after confirmation

This process ensures correct replacement before manufacturing starts.

Most replacement IR lamps are custom-made based on existing specifications. Some common models may be produced in batches for faster delivery, but in most cases we manufacture according to lamp code, sample, drawing, or technical data provided by the customer.

This approach ensures higher compatibility and reduces installation risks.